FAQ
At Advoda, we make technology procurement and management simple through expertise, transparency, and successful supplier relationships. Below you’ll find answers to common questions from new clients about how we work, what we deliver, and why organizations choose us to accelerate their growth.
Technology Advisory Services: The Competitive Edge You’re Missing
The rate of change in today’s technology landscape can be daunting. With AI and machine learning, novel cloud services, advanced data analytics, software automation and more, finding the right blend of solutions and service contracts has become too much for some companies to manage on their own.
What does Advoda do?
Advoda is a technology advisory and procurement firm. We help organizations source, implement, and manage their tech stack, including network, cloud, security, and collaboration solutions across multiple suppliers—all through one simplified relationship.
Why are so many organizations working with technology advisors like Advoda?
Business leaders are increasingly relying on technology advisors because internal IT teams are stretched thin. They are tasked with managing daily operations and keeping systems secure while also needing to evaluate an ever-growing array of new tools and providers. Today’s IT landscape has become too complex to navigate alone due to the unprecedented rate of change in cloud, AI, and various communication tools, and this complexity often pulls teams in conflicting directions.
Advoda brings clarity and confidence to this process. We act as a trusted extension of your team—translating technical choices into business outcomes, providing insights and access to a wide range of vetted suppliers, and managing supplier relationships with transparency and neutrality. We work hard to ensure every decision supports your strategy and delivers long-term value.
How is this different from working directly with a supplier?
We are supplier-agnostic. Our role is to align the right providers with your goals, negotiate the best outcomes, and manage the lifecycle end-to-end—saving you significant time and money while also reducing risk. You gain access to every major technology supplier through a single point of contact.
Do I pay more by working with Advoda?
No. We’re compensated by suppliers, not by our clients, so you receive the same or better pricing without any additional fees. In many cases, we uncover savings that far exceed what’s available directly.
In what areas of IT does Advoda operate?
Our extensive vendor portfolio includes solutions and services for connectivity, cloud, security, voice, collaboration, and customer experience (CX/CCaaS). Through our Nexus platform, clients gain full visibility into every service, contract, and supplier—all in one place.
How does Advoda choose which suppliers to work with?
We evaluate suppliers based on performance, innovation, financial stability, and service quality. Only top-tier partners that meet our standards for reliability and support are included in our ecosystem.
What happens if a supplier doesn’t perform?
We track every service through defined SLAs. If performance falls short, we escalate directly with the supplier and involve our Escalation team to ensure fast resolution.
Can Advoda support my existing IT team?
Yes. We complement your IT team and bring unique capabilities to the table. Whether co-managing projects, validating supplier quotes, or overseeing renewals, we work alongside your team to drive efficiency and measurable outcomes.
How does Advoda ensure quality and accountability?
Every engagement includes defined SLAs and proactive lifecycle management. We monitor performance, escalate issues, and hold suppliers accountable so you don’t have to.
What is Nexus?
Nexus is our proprietary client portal and technology management platform. It consolidates all your services, contracts, tickets, and supplier data into a single view—giving you real-time visibility, insights, and control.
Can my team access Nexus?
Yes. Each client receives secure logins with role-based access. You can view active services, renewals, order activity, support contacts, and a detailed visual analytics breakdown whenever you need it.
How do I begin working with Advoda?
It starts with a discovery conversation to understand your technology environment, goals, and challenges. From there, we source and align solutions, manage implementation, and stay engaged throughout each contract lifecycle. Get Started >>
How long does it take to get started?
Timelines vary by project, but initial discovery and supplier alignment typically take 1–2 weeks. Implementation timelines depend on the specific technology or supplier selected. Get Started >>
How do I get support?
Existing clients can reach our Client Advisor team through support@advoda.com. For new inquiries, please email consulting@advoda.com
Ready to Simplify Your Technology Stack?
Whether you’re expanding your network, modernizing communications, or exploring AI-driven efficiency, Advoda helps you move faster and smarter—with confidence. Get Started >>
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